At Carlton, we take pride in looking after our customers - after all, you’ve supported us for over 35 years! We believe that the key to success is not just offering the widest range of commercial catering equipment, ventilation and air conditioning solutions at the best prices in the market; we believe it is rewarding our customers for their loyalty that really counts.
That’s why we are proud to introduce the Carlton Customer Rewards Points Scheme. Read on to learn more!
What Is It?
Very simply, you buy a product and in return we give you points to redeem against money off your future purchases or vouchers for popular retailers Amazon and John Lewis. The more you spend, the more you earn. Whether you fancy a treat every now and then or wish to take advantage of some great money off opportunities on our products, our exciting new points scheme offers something for everyone.
How Do I Start?
If you already have an online account with us, your rewards points have already been activated. All you need to do to begin is login and place your next order!
If you haven’t purchased with Carlton Sales before, you will need to register a free account on our website. To do this now, click here. Fill in the relevant fields and you will have an account created in seconds.
And don’t forget, once you’ve created your account be sure to subscribe to our newsletter to get a bonus 25 reward points to get you started. Once you’ve created your online account, all you need to do is log in and buy your products through our online checkout. The points will be added to your account automatically.
How Do I Check My Balance?
All you need to do to check your balance is click here, or log in to your dashboard and you’ll see your current points balance displayed. You will need to log in if you haven’t already.
For even more information, simply click on the View My Rewards link and you will be shown all the information you need to know about your points.
How Do I Redeem My Points For Money Off?
You can start using your points as soon as your balance reaches 100 points. After this, the more points you have, the more you save. See the table below for full details:
|Example of price reduction||Points required|
|£11.50 Discount||100 points|
|£23.00 Discount||200 points|
|£57.50 Discount||500 points|
|£115.00 Discount||1,000 points|
|£287.50 Discount||2,500 points|
When you are ready to use your points for money off, choose the item(s) you wish to purchase and add them to your basket in the normal way. When you get to the checkout, you will see an option to spend your points. Choose this option, and you’ll be shown how much you are saving instantly.
How Do I Claim My Vouchers?
If you’d prefer to redeem your points for vouchers, it couldn’t be simpler. To begin with, login to your account and check your points balance as described above. Then, click on View My Rewards and choose the option ‘Redeem your vouchers’. As long as you have enough points, you will be able to select the vouchers of your choice. As soon as your request has been approved, your vouchers will be sent by post for you to spend as you wish.
How Can I Get Bonus Points?
As if points for all your purchases wasn’t enough, we also reward our customers for other actions too! We want all of our customers to buy from us with complete confidence. That’s why we reward you for reviewing our products and services, recommending a friend and more. Have a look at the table below for a list of actions which we will reward you for:
|Action taken||Points rewarded|
|Make a purchase on our website||1 Point every £10 spent|
|Sign up for an account on our website||50 Points for your initial sign up|
|Subscribing to our newsletter||25 Points to your initial subscription|
|Recommend us to a friend||50 Points when a friend you have recommended purchases from us|
|Review us on Trustpilot||25 Points when you click the Review Us on Trustpilot link on our website and leave a review|
|Review a product||25 Points when you review a product on our website|
We’ve worked hard to become one of the leading suppliers of commercial catering, refrigeration, air conditioning and ventilation equipment in the southwest. Now, our customers are rewarded not only with top quality products and excellent customer service, they also earn points with every purchase.
To begin saving now, simply go to the appropriate section of our site to browse our range of products.
If you need expert advice, feel free to contact us online or give our team a call on 01793 512550.